🛡️ Safe Gaming Commitment

pgc88 Responsible Gaming — Your safety is our priority

Gaming should remain a form of entertainment — pgc88 gives you all the tools to set limits, take breaks and play safely. For ages 21+ only.

21+

Age Restriction is Mandatory

Gaming services at pgc88 are available to individuals aged 21 or older only. Age is verified at the time of registration.

Age Verification and Protection

At pgc88 we believe online gaming is a recreational activity — but one that is for adults only. That is why every user's age is verified when opening an account on our platform.

If a minor attempts to create an account by mistake, our system blocks it automatically. Parents and guardians are encouraged to use parental control software to keep children and teenagers away from online gaming.

  • Age verification is mandatory at the time of registration.
  • Suspicious accounts may be temporarily suspended at any time.
  • Registering with false information is punishable by law.
  • Parental awareness is the best protection for children.

Responsible Gaming Protection Tools

pgc88 provides several effective features to help you stay in control of your gaming.

Set Deposit Limits

You can decide for yourself the maximum amount you can deposit per day, per week or per month. Once this limit is set it takes effect immediately, and any request to increase it takes effect after 24 hours.

Time-Out Feature

If you feel you need a break for a few days, use the time-out feature. You can temporarily close your account for any period from 24 hours up to 6 weeks. Once the break ends, the account is automatically restored.

Self-Exclusion

If you feel gaming is getting out of your control, choose the self-exclusion option. This permanently closes your account for a minimum of 6 months up to a maximum of 5 years. During this period the account cannot be reactivated under any circumstances.

Loss Limit

Decide in advance the maximum amount of money you are willing to lose within a set period. Once the limit is reached, the session ends automatically. This is one of the most effective budget-control methods available.

Session Time Reminder

Keep yourself aware during long gaming sessions by turning on the session reminder. After a set time pgc88 will automatically notify you how long you have been playing — the decision on what to do next is entirely yours.

24/7 Support Service

If you have any gaming-related concerns, contact our Bengali-language live chat support at any time. Our specialist team will try to understand your situation and help you take the right steps.

Warning Signs of Problematic Gaming

When gaming shifts from entertainment to addiction, certain signs appear. If any of the following apply to you, seek help right away.

  • Feeling a repeated urge to play in order to recover lost money.
  • Gaming while neglecting family, friends or work responsibilities.
  • Taking on debt or spending savings because of gaming.
  • Feeling restless or irritable when trying to stop gaming.
  • Hiding the amount you game or lying to loved ones about it.
  • Staying up late to play and having irregular sleep or eating habits.

Self-Assessment — Is your gaming behaviour healthy?

Answer the following questions honestly. If three or more answers are "yes", please speak with our support team.

  • Did you spend more than your budget last month?
  • Are you continuing to play without your family's knowledge?
  • After a loss, are you placing bigger bets out of anger or frustration?
  • Is your ability to focus on daily tasks decreasing?
  • Do you want to stop gaming but find you cannot?

Asking for help is a sign of strength

Acknowledging a problem takes courage. Contact us via pgc88 live chat or email — we will help without any judgement.

How to Activate Protection Tools

Set limits and safety measures on your account in just a few steps.

1

Log in to your account

Log in to pgc88 with your username and password. Always use the official URL to ensure a secure connection.

2

Open account settings

Click on your profile icon at the top right and find the "Account Settings" or "Responsible Gaming" option.

3

Set your preferred limits

Set whichever you need — deposit limit, loss limit, session time reminder or time-out.

4

Confirm

Save the changes. Reducing a limit takes effect immediately; a request to increase a limit takes effect after a 24-hour delay.

5

Apply for self-exclusion

If you need a long-term break, go to the "Self-Exclusion" option and choose the duration. This can be done from settings or you can request it directly via live chat.

6

Notify the support team

For any issue, contact us via 24/7 live chat or at [email protected]. We communicate in Bengali and your privacy is kept completely secure.

7

Review regularly

Review your gaming history and spending at least once a month. Understanding your own habits is the first step in responsible gaming.

Core Responsible Gaming Principles

Keep these principles in mind while enjoying gaming at pgc88.

Only play within your means

Never spend on gaming money that, if lost, would cause problems in your daily life. Set a monthly budget and treat it as entertainment spending. Never use money set aside for bills, food or your children's education for gaming.

Respect your time limits

Decide how long you will play before you start and stick to that limit. Playing for long stretches without a break causes mental fatigue and lowers the quality of your decisions. Take regular breaks and spend time with family and friends.

Play for entertainment, not for income

Gaming is a recreational activity. Winning is never guaranteed and gambling is never a reliable source of income. If you are playing with the goal of winning, the chance of losing is equal or greater — always keep this truth in mind.

Do not play in a poor emotional state

Gaming while angry, sad, frustrated or after drinking weakens your ability to make decisions. Play when you are well and clear-headed. Never use gaming as a way to relieve stress.

Reach Out for Help

If you feel gaming is becoming a problem, do not delay in seeking help. The pgc88 support team is with you 24 hours a day, seven days a week — in complete confidence.

Our trained support staff will listen to your concerns, help you activate protection tools and, where needed, point you towards professional advice.

Live Chat

Talk to our support team directly in Bengali, 24/7.

Email

[email protected] — write to us for any issue.

Emergency Self-Exclusion

If you want to stop yourself from gaming right now, tell us "I need self-exclusion" in live chat. We will temporarily close your account within 5 minutes.

Our Commitment

  • Support provided with complete confidentiality.
  • Listened to without judgement or criticism.
  • Quick and easy activation of limits and breaks.
  • Bonus offers are suspended during self-exclusion.
  • All data protected with SSL encryption.

Responsible Gaming FAQs

Find answers to common questions here.

After logging in, go to your account settings and click on the "Responsible Gaming" or "Limit Settings" option. From there you can set daily, weekly or monthly deposit limits. Reducing a limit takes effect immediately. If you want to increase a limit, a 24-hour cooling-off period applies.

Self-exclusion means you voluntarily close your account for a set period. At pgc88 you can apply for self-exclusion for a minimum of 6 months up to a maximum of 5 years. During this period it is not possible to open a new account and no promotional offers will be sent.

Gaming services at pgc88 are for individuals aged 21 and above only. Age is verified at the time of registration. Minors are not permitted to open an account and their accounts are permanently closed upon verification.

Time-out is a short-term break — from 24 hours up to 6 weeks. Once the period ends, the account is automatically reactivated. Self-exclusion is long-term — a minimum of 6 months. It cannot be reversed before the period ends and is recommended for serious cases.

If a family member is struggling with gaming, start by having an open conversation. Encourage them to contact the pgc88 support team. Writing to us at [email protected] allows us to guide family members as well. In urgent cases, it is best to seek help from a professional mental health counsellor.

A loss limit is the maximum amount you are willing to lose within a set time period. Once this limit is reached, the system automatically prevents new bets from being placed. Daily, weekly, or monthly loss limits can be set separately. Setting a limit is completely free and can be lowered at any time.

Beyond this page, you can find detailed questions and answers on pgc88's FAQ page. To speak with someone directly, contact our 24/7 live chat or send an email to [email protected]. Our support team responds in Bengali.

Enjoy gaming safely — at pgc88

Play responsibly, respect your limits, and keep entertainment as entertainment. Cricket betting, slots, or live casino — pgc88 offers the best gaming experience for Bangladesh.

For ages 21+ only. Play responsibly.