pgc88 Terms and Conditions

pgc88 (hereinafter referred to as "Platform", "we" or "Company") is an online gaming platform that provides users in Bangladesh with a variety of casino games, sports betting, live dealer games, slots and fishing games. These terms and conditions ("Terms") form a legally binding agreement between you ("user", "member" or "player") and pgc88.

By using our website, creating an account or participating in any game, you will be deemed to have fully read, understood and accepted these Terms.

Key Definitions

• "Account" — Your personal user account registered on the pgc88 platform.
• "Balance" — The total amount of money held in your account.
• "Bonus" — Additional rewards or promotional credits provided by the platform.
• "Wagering Requirement" — The number of times bonus funds must be wagered before they become eligible for withdrawal.
• "KYC" — Know Your Customer — the process of verifying identity and age.

To create an account on pgc88, you must provide accurate and complete information in the registration form. Each person may hold only one account.

Registration Requirements

• All information provided at the time of registration must be true, accurate and complete.
• A valid email address that you personally control must be provided.
• The same person may not operate more than one account.
• Sharing or transferring your account to anyone else is strictly prohibited.
• You are solely responsible for keeping your account password secure.
• If you suspect unauthorised access to your account, notify our support team immediately.

pgc88 reserves the right to refuse account registration at any time and for any reason, particularly if inconsistencies are found in the information provided.

pgc88 is a platform for adults only. The minimum age requirement for using our services is clearly defined.

Eligibility Criteria

• The user must be 21 years of age or older.
• The user must not be a resident of any country or region where online gaming is illegal.
• It is entirely the user's responsibility to comply with the applicable laws of their own country.

Identity Verification Process

pgc88 reserves the right to verify a member's identity at any time. The following documents may be requested for this purpose:

• A copy of the National Identity Card (NID) or passport.
• A utility bill or bank statement as proof of current address.
• Information required to verify the payment method.

pgc88 reserves the right to hold withdrawals until the verification process is complete.

pgc88 supports the most popular and accessible payment methods in Bangladesh. All financial transactions are secured through SSL encryption.

Accepted Payment Methods

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (major banks including Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank and Sonali Bank)

Deposit Terms

• The minimum deposit amount is ৳300 (applicable to all payment methods).
• Deposits may only be made from a payment account registered in your own name.
• Deposits made through a third party are strictly prohibited.
• Funds will be added to your balance only after a successful deposit is confirmed.

Withdrawal Terms

• The minimum withdrawal amount is ৳800.
• Withdrawal requests are generally processed within 15 minutes to 2 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• If KYC verification is not completed, the withdrawal process may be delayed.
• pgc88 may request additional verification for any suspicious transaction.

pgc88 offers various bonuses and promotional offers for new and existing members. Each bonus has its own terms and conditions that must be met.

Welcome Bonus

New members will receive a welcome bonus of up to 150% on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 10 times.

Bonus Usage Rules

• Bonus funds cannot be withdrawn directly — the specified wagering requirement must be fulfilled first.
• For the welcome bonus, the total bonus amount must be wagered 10 times before it becomes eligible for withdrawal.
• Bonuses have a set expiry period — if not used within the specified time, they will be cancelled.
• Another bonus cannot be accepted while one is already active.
• Each member may claim each promotion only once.

VIP Program

pgc88 has three VIP tiers. Members can advance to higher tiers based on their regular gaming activity:

• Bronze: Up to 0.3% cashback per week.
• Silver: Up to 0.5% cashback per week.
• Gold: Up to 0.8% cashback per week.

Progression to a higher tier is based on regular gaming activity and engagement. VIP benefits may change at the platform's own discretion.

Various types of games are available on the pgc88 platform — live casino, slots, fishing games, sports betting and much more. Each game has its own rules.

General Gaming Policy

• The outcome of all games is determined by an independent Random Number Generator (RNG) and is fair.
• If a game is interrupted due to a technical issue, pgc88 reserves the right to cancel or restart that round.
• In the event of a dispute over a game result, pgc88's server logs will be treated as the final evidence.
• Winnings obtained by exploiting software bugs or errors will not be paid out.
• Players are requested to bet responsibly during every game session.

Sports Betting

• Bets can be placed on BPL, IPL, T20 World Cup, ICC tournaments and various other international cricket events.
• Pre-match bets cannot be changed after a match has started.
• If a match is abandoned or postponed, bets will be settled according to the standard rules in place.

The following activities are strictly prohibited to ensure the smooth operation of the pgc88 platform and the safety of all members:

• Operating multiple accounts or using another person's account.
• Creating an account using a false identity or forged documents.
• Placing artificial bets with the intention of abusing the bonus system.
• Using any automated bot, script or software to play games.
• Intentionally exploiting any error or bug in the platform's software.
• Using the platform for money laundering or any form of illegal financial activity.
• Colluding with other members to manipulate results.
• Misconduct towards or threatening platform staff.

pgc88 reserves the right to temporarily or permanently close any account in the following circumstances:

• Violation of any part of these Terms.
• Providing false information or failing identity verification.
• Suspected abuse of bonuses or promotions.
• Suspicious or unusual financial transactions.
• Voluntary self-exclusion at the user's own request.

Consequences of Account Closure

If an account is closed due to a violation of the terms and conditions, any active bonus funds will be cancelled. However, the return of real funds that have been fairly deposited and verified will be decided after a detailed review of each individual case.

pgc88 takes the protection of your personal information very seriously. Our detailed data protection policy can be found on our Privacy Policy page.

Data Collection & Use

• Personal information is collected for the purposes of registration and verification.
• Financial information is used to process payment transactions.
• Your information is not sold to any third parties.
• Information may be shared with authorities when required to fulfil legal obligations.

Security Measures

• All data is protected by SSL encryption.
• Payment information is stored under industry-standard security protocols.
• Platform security is ensured through regular security audits.

pgc88 believes in responsible gaming. We encourage all our members to enjoy gaming within their limits and for entertainment purposes.

Self-Control Tools

• Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Gaming Limits: Set your own limit on how much you play each day or per session.
• Self-Exclusion: Temporarily suspend your account for a specified period of time.
• Permanent Exclusion: The option to permanently close your account is available if needed.

For more details on responsible gaming, please read our Responsible Gaming page.

pgc88 disclaims liability, to the maximum extent permitted by applicable law, for the following:

• Interruptions to gaming sessions due to technical errors or server outages.
• Delays or failures in the operations of third-party payment providers.
• Loss of games due to internet connection disruptions.
• Losses resulting from cyberattacks or unauthorised third-party access.
• Losses caused by the user's own negligence.

pgc88 always strives to provide a reliable and uninterrupted service with reasonable effort, however a 100% uptime guarantee is not possible.

If a dispute arises, we will first attempt to resolve it through our support team. pgc88 takes all complaints seriously and is committed to providing a prompt and fair resolution.

Complaints Process

• Step 1: Get immediate assistance through 24/7 live chat.
• Step 2: Send a detailed complaint by email — [email protected].
• Step 3: The senior support team will review the complaint and communicate a decision.

In all disputes, pgc88's server logs, game records, and transaction history will be considered as final evidence.

pgc88 reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

• The updated terms and conditions will be published on this page and the "Last Updated" date will change.
• For significant changes, a notice may be sent to your registered email address.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms and conditions.
• If you do not wish to accept the new terms and conditions, you may request to close your account.

If you have any questions or need clarification regarding these terms and conditions, please get in touch with us:

• Live Chat: 24/7 support is available in Bengali around the clock.
• Email: [email protected]
• Support Hours: Around the clock (BST, UTC+6)

We are always ready to answer any of your questions and will try to respond as quickly as possible.